Registration for Groups of 15 or more People

We ask groups of 15 or more to register, (here). Please email [email protected] with further questions. 

Bus Groups

Register a Bus group online (here).  Please call the Group Pilgrimages office (413-298-1119) or email  ([email protected].) with any questions. 

 During busy days, in the warmer months all services will be held in the outdoor Mother of Mercy Shrine. Please prepare accordingly.

Directions for Buses

We ask that you enter at the Pine Street entrance and unload all pilgrims in the big parking lot near the Divine Mercy statue. Do not load or unload pilgrims in front of the National Shrine Church.

• All buses and bus drivers must remain on the property during their stay. 
• Due to Massachusetts state law, buses are not allowed to idle for more than 5 minutes or however long it takes for pilgrims to disembark.

Click here for Directions  

Food

• There is a sheltered outside area with picnic tables available for your use.
• In the cooler months, Memorial Hall in the basement of the Natonal Shrine can be available for your use. (Please contact the Pilgrim Office for availability).
• There is food for purchase at our Cafe, open Friday through Sunday, Click Here for Menu.
• You may also pick up food locally, or have lunch delivered.

Accessibility

The National Shrine Church, Restrooms, and Gift Shop are handicapped-accessible. A public elevator is available in the National Shrine building. 

Handicap Parking is available:.

  • In front of the National Shrine (a limited number of spaces)
  • Upper parking lot (Convent)

Eden Hill is in a rural area, and access to outdoor statuary requires good mobility. Some areas are not accessible to wheelchairs or walkers due to rural terrain. 

Golf carts driven by Shrine personnel can be offered "IF Available" on a limited basis, and are not for personal, or specific use. Please call our office to check availabilty.  During the winter months (November 1-March 31), carts do not operate.

Please call the Pilgrimage Office at 413-298-1119 if you have any concerns or questions.

Reception & Information Center

Please be sure to visit our Reception area to request St. Faustina Oil, or request a Mass, and visit

the Information Center to learn more about the message of Divine Mercy, and the Marians.

Clergy

 All visiting priests or deacons who wish to concelebrate Mass, hear confessions, or practice ministry must present a Letter of Good Standing(LGS) on official letterhead from their Chancery. Included should be the exact date of their visit to the National Shrine. Please contact the Chancellor's office of the Diocese of Springfield.Tel: (413)452-0802 Email: [email protected]  If concelebrating, please check in with a staff member upon arrival. The National Shrine will provide vestments if necessary.